Personal data refers to all types of personal information, sensitive personal information, and privileged information. Personal information refers to “any information, whether or not recorded in any form, from which the identity of an individual is apparent or can reasonably and/or directly be ascertained by the entity holding the information, or, when put together with other information, would directly and certainly identify an individual”.
To enable us to comply with our corporate policies in relation to data subjects as well as with the requirements under the Data Privacy Act, it is important that we collect, use, store and retain your personal data only as is reasonable and necessary for a declared and specific purpose stated in the pertinent consent forms.
In general, we are using your data for any of the following purposes:
For the performance of our agreement with you, in order to:
For our legitimate commercial interests, in order to:
To comply with legal obligations to which we are subject:
Use of information based on your consent:
In order to register with our mobile application, make an online hotel reservation, enroll with the Twilight Membership or bai Platinum programs or if you make an enquiry, you must provide us with the personal data marked with an asterisk or otherwise indicated as mandatory, otherwise we may not be able to process your request or comply with our legal obligations.
Other uses by nature of our transactions:
In addition, from the general uses mentioned above, we may use your personal information depending on your transactions with us in any of the following means:
When you are a vendor, a potential vendor, or a contractor [for vendors]:
We collect information to provide you with details and information regarding our product, services, and promotions. We process information also to respond to your inquiries or manage future interactive user function. The common type of data collected by bai Hotel Cebu from you, generally includes the following:
You are responsible for ensuring that all data, whether personal information, sensitive personal information or privileged information, you submit to bai Hotel Cebu is accurate, complete and up-to-day
How we collect, acquire or generate your data?
We collect data when you:
Cookies are small files that our website puts on your personal computer (PC) to store information about your preferences. Cookies can improve your browsing experience by allowing our website to remember your preferences or letting you avoid signing in each time you visit our website. If you don’t want our website to store cookies on your PC, you can block cookies. But blocking cookies might prevent some pages from displaying correctly, or you might get a message from our website letting you know that you need to allow cookies to view our website.
For you to fully enjoy your visit and browsing experience, only non-identifiable web traffic data are collected and analyzed, including:
Use the options in your web browser if you do not wish to receive cookies or you wish to set your browser to notify you when you receive cookies. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website.
As a general rule, we are not allowed to share your data to third party except in limited circumstances as listed below.
By giving your consent, you authorize bai Hotel Cebu to disclose your personal data to accredited/affiliated third parties or independent/non-affiliated third parties, whether local or foreign in any of the following circumstances:
How we protect your personal data?
All data are preserved in accordance with the following retention standards:
Personal data are stored in our facilities located in the Philippines and are retained in accordance with the above parameters, industry standards, laws and regulations, unless you request that your personal data be deleted from our systems, databases and hardcopies immediately. Once deleted, your personal data will no longer be searchable or included in anonymous searches and will be completely removed from all the storage location
The Data Privacy Officer may, however, choose not to grant access or correct information based on the request following laws and regulations. He/she will give the individual a written notice that sets out the reason for the refusal.
Our contact details are as follows:
Data Protection Officer:
bai Hotel Cebu
bai Hotel Cebu, Ouano Ave. corner C.D Seno St. City South Special Economic Administrative Zone, Mandaue City Cebu
You may also lodge a complaint before the National Privacy Commission (NPC). For further details, please refer to NPC’s website: https://privacy.gov.ph/mechanics-for-complaints/.
Any action to a request for correction, erasure and/or objection to process your personal data as it appears in our records is subject to applicable laws and/or the DPA, its IRR and other issuances of NPC.